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Digital dentistry: definition, advantages and development

There are many advantages of digital dentistry. The key benefit being how it can inspire more trust and confidence, help guide treatment outcomes, and allows patients to reflect on it even before treatment begins. Let's see what 3D digital dentistry is nowadays and how it can improve our future!

What is digital dentistry?

Digital dentistry is a broad term encompassing any dental technology that involves the use of computer-based components such as hardware devices and software solutions. The purpose is to enable dental professionals to deliver treatment with the help of computer-aided tools. New possibilities such as digital scanning in dentistry enable dentists for example to take impressions, perform diagnostics or plan treatment without the use of mechanical tools. Digital dental solutions for labs such as impression scanners and design software significantly speed up the process of creating dental products and reduce the amount of manual work.

The history of digital dentistry does not stand alone — it saw daylight for the first time when French dentist Dr. Francois Duret applied principles of CAD/CAM (computer-aided design/computer-aided manufacture) for dental impression taking. This was in 1984 — almost 40 years ago! Since that day, dental professionals from many countries around the world have invented and patented a lot of digital dental solutions to optimize the dental treatment process. However, as it turned out, adoption of this digital technology by dentists is taking its time — our market research shows that nowadays around 85% of dental clinics globally still take impressions the conventional way: with an impression tray1.

Market map for 2021, based on our own market research (data on file)

Digital technologies in dentistry

Digital dental technologies available for dental clinics or labs have a wide range of purposes. Imaging, scanning, digital design and 3D printing or milling are technologies developed on their own but complement each other for treatment planning, design and delivery of the final product. Research done by David Guichet shows us how digital dental processes and scanning technologies (like intraoral or impression scanning and supporting software solutions) help to improve strength and esthetic qualities of restorations, as well as decrease costs and improve practice efficiency2. So, what is digitally enhanced dentistry all about and why are 66% of doctors (according to our market research mentioned above) considering purchasing a scanner to digitize their impressions within the next year? Let’s take a look at impression taking equipment and what it can do.

Scanning equipment in digital dentistry

Digital scanners in dentistry can be classified into different types depending on where and how they are used: in dental clinics, facing the patient, or in dental laboratories, not facing the patient. Dental scanning equipment for clinics can be categorized into CBCT or intraoral scanners. Dental Cone beam CT (CBCT) scanners are used for taking X-rays of the mouth area, and intraoral scanners or dental 3D scanners replace the conventional impression method, where patients are asked to sit with gooey impression material in their mouth in order to get an accurate impression. The two scan types can be combined for example when full denture treatment is needed.

Intraoral scans are built up by polygons and can be combined with an image taken by an intraoral camera3. The result is a realistic 3D image of the patient’s dentition on a computer screen or tablet, and allows the dentist to see even the smallest problems and defects of teeth, and other parts of the cavity, that cannot be noticed with the naked eye. Some scanners can even detect caries in the very early stages (which also helps to prevent its further development).

Scanners for dental labs also scan a physical space and represent this in a 3D image, however, instead of the live situation in the mouth it captures dental models or physical impressions of teeth and gums for further processing, correction, and manufacturing. Below we will describe how different types of hardware for digital scanning in dentistry can be combined with software and used in the regular workflow.

CAD/CAM in digital dentistry

Computer-aided design (CAD) and computer-aided manufacturing (CAM) technology refer to the software solutions used, for dentistry but also for other fields such as automotive. Even though technically, CAD/CAM refers to the design and manufacture phases, in day-to-day conversation, the CAD/CAM process covers everything from intraoral scanning, creating a digital dental design, its milling or printing, and implementation into the mouth. This process can be as quick as 40 minutes and can for example enable single-visit treatment. Research points out that CAD/CAM solutions such as scanning and using dental design software can make treatment more accurate, faster, cheaper and decrease the burden on the patient1.

This dental software may be used by doctors, specialists and lab technicians to construct restorations or prostheses (for example dentures or bridges, inlays and onlays, veneers, crowns, and others), create dental designs, and work on the dental treatment planning cases. These solutions help plan, design and manufacture in a way that is speedy, predictable and easy for the patient to assess. The work done in CAD/CAM software is done on the basis of an intraoral or impression scan — with the software helping with most of the design work.

Digital workflow in dentistry

A dental digital workflow will look different depending on the problem, its level of complexity, the type of treatment needed, and complicating factors. But unlike traditional workflows, digital technology in dentistry can make for more accuracy, automation, speed, and integration between disciplines.

In a digital workflow, the work of dentists and laboratory technicians is no longer separated by an invisible wall, as they use the same digital solutions, which, in turn, have become more engaging and understandable for the patient.

For instance, a digital denture workflow could be handled from one place, where the doctor takes the impression, plans the treatment, even for a fully edentulous patient, predicts and visualizes the outcome; help the patient see the final outcome and correct it according to their preferences; help a dental lab to design and manufacture the most suitable and anatomically correct dentures in a short period of time.

Regardless of indication of treatment type, the standard digital dental workflow will always consist of three steps:

  1. Scanning or digital impression taking. This step is the only one visible to the patient, since it is about capturing their dentition. A digital workflow can of course start with a conventional impression that is digitized in the lab later on, but for the patient's sake, taking the impression with an intraoral scanner would be the preferred scenario. At this stage, the patient will immediately see the 3D image of their teeth displayed on the screen, since the procedure usually takes only 2-3 minutes.
    In case of a conventional impression, the lab technician also spends the same amount of time scanning traditional impressions or plaster models with a desktop scanner.

  2. Treatment planning and design. At this stage, doctors or dental specialists use CAD/CAM software solutions to design restorations and other treatments. Based on patient or lab feedback, the design or treatment plan can be revised or refined instantly.

  3. Product manufacturing. Now, all approved digital designs can be sent to dental 3D printers or milling machines for the creation of appliances (for instance aligners and retainers), dentures, crowns, bridges, splints, indirect bonding trays, or any other restoration product for the patient. At this point in the digital dental workflow, the patient comes back (or is still in the chair) and receives or starts their treatment.
digital dental workflow

Digital restorative dentistry

When it comes to reconstructing teeth for restorative purposes, a doctor has and always will be heavily relying on good collaboration with their lab. This is why digital dentistry in prosthodontics was one of the first fields to emerge.

Digital technology in implant dentistry caused an unparalleled revolution in how prosthodontists plan, design, and manufacture restorations, dentures, and implants, and how they can now treat patients. These days, a digital workflow in implant dentistry has almost fully eliminated manual processes.

For instance, dentists resort to the latest digital dentistry innovation for implantology treatment by using so-called implant surgical guide technology when installing the implant. Another field of dentistry where the revolution is apparent, is in edentulous cases: for these patients their treatment outcome is fully transparent and they can see exactly how their smile will look after the completion of treatment. Technologies for virtual smile design are not only revolutionizing dental practitioners' lives, they also do so for patients.

Digital orthodontic treatment

The way dentists can treat mal-positioned teeth, jaws, and misaligned bite patterns are brought to a whole new level with digital orthodontic care technologies. Traditional panoramic X-ray and manual methods of teeth position examination are not as accurate as impressions taken with digital dental scanners (however in some cases they can still be combined).

In digital orthodontics, 3D computer visualization helps to create a detailed model of the teeth and bites from different angles and choose the best positions for braces, invisible aligners, or other appliances.

Digital models in orthodontics also save a lot of time for design, manufacturing, and transportation since the treatment appliance can instantly be manufactured in-house (previously, clinics had to create plaster cast, which takes up a lot of space and at the same time, could damage during transportation).

Digital impressions in orthodontic treatments also have benefits for patients since it's no longer needed to experience the unpleasant gooey materials and spend hours in a dental chair.

Solutions used in the orthodontic digital workflow are applied for the following indications:

  • Alignment and movement of crowded or spaced-out teeth.
  • Correction of bite.
  • Restoration of missing teeth.
  • Correction of the teeth growth.

Advantages of digital dentistry

Patient engagement. It’s possible to present the final result to a patient even before treatment starts (when using a dental smile design protocol, for example), engage in dialogue with them around their expectations, and adjust the plan based on their wishes regarding the esthetics and the treatment timeline.

More accurate treatment planning. Software solutions for dental treatment planning enable designing and planning with digital precision and accuracy, which is a good way to minimize errors (for instance, recording occlusion ensures a better fit). For the full picture on how digital workflows affect treatment outcomes, we recommend you our free ebook: "Because quality treatment matters to me".

Time-saving. Digital solutions allow dentists to take impressions quicker and give patients the option to get treatment in a single visit, with less chair-time for the patient. As for the labs, digital dental technologies speed up processes, which lets them handle more orders in the same amount of time.

Space-saving. Patients usually are not aware that their physical impressions will be stored in the clinic for a long time (in some countries this is required by law). This means that some clinics still have a separate room filled with dental models. With digital dental impression technology clinics can store all models on a single computer, server or in the cloud, thus freeing up an entire room that can be used for other purposes!

Cost-effectiveness. Dentists can save money on impression materials and transport by taking them digitally instead, and their patients also won’t need to pay for time and material that isn’t spent.

No more gag-reflex. Dentists taking traditional impressions are often faced with the patients’ gag-reflex or teeth hypersensitivity to cold washing agents. The discomfort of conventional impression taking can be avoided by taking impressions digitally.

Openness. 3D data is usually saved in a Standard Triangulation Language (STL) format which can be opened and modified by most of the “open” 3D capturing systems. Dental specialists don’t have to be dependent on one brand, and patients can bring their results to a clinic of their choice, which in turn makes them independent.

Entertainment. Digital pediatric dentistry can help children experience dental procedures as less stressful. Their 3D image on screen — looking like a video game — helps them understand what’s happening.

Future of digital dentistry

At this moment, a fully digital workflow in clinics isn’t mainstream yet, at least not in dental clinics. Our research shows that penetration of IOS systems in clinics varies widely. It is around 30% in countries like the US and Canada, 10 to 30% in European countries, and anywhere between 1 and 15% in countries such as India, Brazil and China1. For dental labs, the numbers are higher. The adoption curve has been less steep than in industries such as for example television, video, consumer electronics, and communication technologies. This seems to be mostly due to investment costs that come with digital dental solutions (although consensus is that systems have a good return on investment). However, the research made by Harrisburg University Institute of Science and Technology shows that almost all respondents noted high satisfaction from the use of digital technologies by patients, and also that respondents who have not implemented such solutions in their daily practice plan to do so shortly4.

Consensus in the industry is clear though: the future of dental devices is digital, and adoption rates are expected to accelerate, especially after the series of COVID-19 lockdowns.

The global market for digital impression systems for the clinic is expected to continue to grow close to 20% from 2021 to 20265. Developments like Artificial Intelligence, big data, and machine learning are already transforming the dental profession and will continue to leave their mark on the highly technologically driven future of dentistry. In the next 20 years, predictions around the future of dentistry revolve around self-healing teeth, material innovation, automating, and 3D printing. Part of this future is dependent on, guess what, the practice digitizing their workflow. Outside of this, patients will also drive demand: they will ask for high-tech dentistry.

Digital dentistry education

When we look at skills required for future dental professionals, a study by Griffith University showed that the decisive factor will be the ability to work in a team6. Not only their own team, but also cooperation and cohesion between dental professionals in different fields to improve overall patient care. Accelerated by the pandemic, already today you can see how online training and education has gone through the roof with digital dentistry courses bringing together a large number of professionals from all over the world online. A dental community that meets online is the new normal. Learning about digital dentistry technologies to stay on top of the latest developments in digital dentistry is now more accessible than ever.

If you are interested in digital dentistry topics visit the 3Shape blog where you can find fresh interviews with world-known dentists, learn about their treatment methods, researches, and find many tips, and cases for implementing digital dentistry into your everyday practice.

Digitalization in dentistry has been on the way for over 40 years but adoption has been limited to early adopters until recently. However, it looks like there is a change coming: investment in digital impression equipment — the starting point to a fully digital workflow — will accelerate in the 5 years to come. The costs are dropping, which is great news for both dentists and patients.

Digital dentistry does not only help doctors with more accurate and fast treatment; it also makes patients happy with more comfort, speed and interaction7.

Read also

Ebook: "Because quality treatment matters to me"

If you are curious how digital scanning technology relates to treatment quality, then this ebook is for you. It puts all the accuracy research and reflections of experienced digital practitioners in one place.


  1. 3Shape Scientific Research Overview Clinical Affairs, 2020: 34 clinical studies report statistical superior accuracy with TRIOS (2017-2019) Digital Versus Conventional Impressions in Dentistry: A Systematic Review, Chandran et al. 2019: Journal of Clinical & Diagnostic Research: 67% of (16 of 24) studies show digital impressions are more accurate (in microns) as conventional. 92% of (22 of 24) studies show the same level of clinical acceptability as conventional.
  2. Guichet D. Digitally enhanced dentistry: the power of digital design. J Calif Dent Assoc. 2015 Mar;43(3):135-41. PMID: 25864301.
  3. Pentapati KC, Siddiq H. Clinical applications of intraoral camera to increase patient compliance — current perspectives. Clin Cosmet Investig Dent. 2019 Aug 23;11:267-278. doi: 10.2147/CCIDE.S192847. PMID: 31692486; PMCID: PMC6712211.
  4. Shah, V. (2020). Digital Dentistry — The Future of Oral Health.
  5. Weintraub JA. What Should Oral Health Professionals Know in 2040: Executive Summary. J Dent Educ. 2017 Aug;81(8):1024-1032. doi: 10.21815/JDE.017.055. PMID: 28765447.
  6. Evans J, Henderson A, Johnson N. The future of education and training in dental technology: designing a dental curriculum that facilitates teamwork across the oral health professions. Br Dent J. 2010 Mar 13;208(5):227-30. doi: 10.1038/sj.bdj.2010.208. PMID: 20228758.
  7. Digital Versus Conventional Impressions in Dentistry: A Systematic Review, Chandran et al. 2019: Journal of Clinical & Diagnostic Research: 80% 4 of 5 studies show patients choose digital impressions over conventional. 88% of studies (7 of 8) show clinicians choose digital impressions over conventional.